Privacy Policy

Last Updated: 15/1/2026

We collect only necessary information such as name, address, and contact details to fulfill your orders. We do not share your data with third parties except for payment processing and shipping. By using our site, you consent to our data practices as per the Digital Personal Data Protection Act, 2023.

1. Introduction

VASUNDHARA AGRO ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vasundharaagro.in and purchase our products.

This policy is compliant with the Digital Personal Data Protection Act (DPDP Act), 2023, and ensures that your personal data is processed lawfully, fairly, and transparently.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you place an order:

• Name: To identify you and address you properly
• Email Address: To send order confirmations, tracking information, and updates
• Phone Number: To contact you regarding your order and delivery
• Shipping Address: To deliver your order to the correct location
• Billing Address: For payment and invoicing purposes

2.2 Payment Information

For online payments, payment information is collected and processed by our third-party payment gateway providers. We do not store your complete credit card, debit card, or net banking details on our servers.

2.3 Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process and fulfill your orders
• Communication: To send order confirmations, shipping updates, and delivery notifications
• Customer Support: To respond to your queries and resolve issues
• Payment Processing: To process payments and prevent fraud
• Legal Compliance: To comply with applicable laws and regulations
• Service Improvement: To improve our website, products, and services

4. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Payment Processors: To process your payments securely
• Shipping Partners: To deliver your orders (courier companies like Delhivery, Blue Dart, etc.)
• Legal Authorities: When required by law or to protect our legal rights
• Service Providers: Who assist us in operating our website and conducting our business

All third parties are obligated to maintain the confidentiality of your information and use it only for the specified purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

• Unauthorized or unlawful access
• Accidental loss, destruction, or damage
• Alteration or disclosure

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Your Rights Under DPDP Act 2023

As per the Digital Personal Data Protection Act, 2023, you have the following rights:

• Right to Access: Request access to your personal data we hold
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal requirements)
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Withdraw Consent: Withdraw your consent for data processing at any time
• Right to Grievance Redressal: Lodge a complaint regarding data processing

To exercise any of these rights, please contact us at compliance@vasundharaagro.in.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• To comply with legal, accounting, or reporting requirements
• To resolve disputes and enforce our agreements
• For a maximum period of 7 years from the date of last transaction (as per Indian tax laws)

After the retention period, your data will be securely deleted or anonymized.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Consent

By using our website and providing your personal information, you consent to the collection, use, and processing of your data as described in this Privacy Policy in accordance with the DPDP Act, 2023.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: