Refund & Cancellation Policy

Overview

At VASUNDHARA AGRO, we value our customers. If you are not satisfied with your purchase, you can request a refund within 7 days of delivery. Once the return is received and inspected, we will process your refund. The amount will be credited to your original payment method within 7-10 working days. Cancellations are accepted only before the product has been shipped.

Order Cancellation

• Orders can be cancelled only before shipment.
• Once shipped, cancellations are not allowed.

Refund Policy

Refunds may be considered in the following cases:

• Lost in transit
• Wrong product delivered
• Damaged or expired product received

Approved refunds will be processed and credited within 7–14 business days to the original payment method.

Return Policy

• Returns are accepted only for defective, damaged, or incorrect products.
• Return requests must be raised within 24 hours of delivery.
• Approved returns will be processed for replacement within 2–3 business days.
• Replacements are expected to be delivered within 4–7 business days.

Non-Returnable Items

The following items cannot be returned:

• Products with broken or missing seals
• Products that have been used or consumed
• Returns requested after the 24-hour window
• Products damaged due to misuse or negligence by the customer

How to Return

1. Contact Us: Email us at order@vasundharaagro.in or call 7980753409 within 24 hours of receiving your order
2. Provide Details: Share your order ID, reason for return, and photos of the product (if damaged or defective)
3. Return Approval: Our team will review your request within 24-48 hours and approve if eligible
4. Product Pickup: Once approved, we will arrange for product pickup from your address at no additional cost

Refund Timeline

Contact for Returns